New World players demand refunds. Developers deceived them regarding character transfers to other regional servers

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Translated with AI from the Russian original.

The New World developers promised that players would be able to transfer characters to servers in another region. Now it turns out that this is technically impossible

We have already written that the New World developers broke their promise. In the announcement of the character transfer feature to other servers, there is no mention of the crucial option to transfer to servers in another region. 

The issue is that the developers themselves advised players to create characters on less populated servers, assuring that players would later be able to join their friends using the character transfer feature.

It seems that not everyone appreciated such deception by the developers. Demands for refunds for New World have started to emerge.

“You need to offer refunds. I spent 40+ hours getting to level 40, and now I have to start all over again if I want to play with my friends. Screw that. The game is barely enjoyable enough to go through the early levels once, let alone twice.”

“You should offer refunds. People rolled characters on unpopular servers to avoid 7-12 hour queues based on your promise that we could transfer characters to any server and any region within the next two weeks. Now you are saying your company made a mistake stating that publicly. Refund please.”

On the New World forums, some users are asking to add regional character transfers and reminding about the developers’ promise. The developers now state that each region is a separate database, making it impossible to transfer a character to another region.

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