Problems arose with the purchase of new batches of Stellar Jade.
Recently, a major Cloudflare outage occurred, causing popular services to stop working. Honkai Star Rail fans were also affected.
Some users were unable to donate to HSR, as well as receive already purchased items to their account. miHoYo (HoYoverse) has fixed everything, and the developers clarified that the cause of the problems was a Cloudflare service error.
Against the background of the Cloudflare outage, problems were observed in the operation of X, Elon Musk's social network. Some players could not log into Honkai Star Rail, since they use their X accounts to log into the game.
Usually, the developers of Honkai Star Rail provide compensation (Stellar Jade) for fixing bugs, but no payments are made for such errors.