Xbox Support has confirmed that the Red Dead Redemption upgrade issues on Xbox Series are due to the developer, who is addressing the problem.
The announcement of the Red Dead Redemption remaster came as a surprise to those who were expecting a similar upgrade for the sequel. Many players have been complaining for several days that they cannot upgrade from the backward compatible version to the new port, even though the patch should be available.
A Reddit user reported that they contacted Xbox Support. Microsoft forwarded all messages to the game developers. According to the service's response, Rockstar and partner Double Eleven are investigating the issue and working on a fix, indicating that the error is not related to the Xbox system but to the patch.
The situation remains ambiguous. In a previous response, Rockstar suggested that players pay for the updated version, while Xbox Support reports that work on releasing the update is ongoing.
The upgrade is already available to some users, but the situation remains inconsistent. Xbox Support recommends that players monitor updates in the coming days to receive the corrected version.
