During a meeting with employees, Sharma stated that Xbox needs to "perfect every detail." The leadership wants to shorten the player's path to launching a game and make using consoles and PCs as simple and intuitive as possible. In her opinion, audience trust can only be regained through quality work in four areas simultaneously: hardware, content, user experience, and services.
Xbox also wants to become a platform that players use every day, not just occasionally. Sharma noted that Microsoft already has a strong foundation and good games, but now the company needs a clear implementation of its outlined plan.
This is not just about "the most powerful console in the world." Xbox wants the entire ecosystem, from device power-on to payments and network features, to work flawlessly.
Sharma also confirmed that Microsoft is analyzing the future of Xbox exclusives. However, the company is not going to make hasty decisions and is carefully studying the market before potentially releasing games on other platforms.