His words came amidst discussions about Xbox's strategy. Microsoft has changed course several times in recent years: from multiplatform game releases to a partial return to exclusives and back to expanding onto competing platforms.
Layden emphasized that he is not an opponent of Xbox, but noted: "the company's recent moves show a fundamental misunderstanding of how the world of interactive entertainment works."
Against this backdrop, Microsoft faces rumors of restructuring, changes in studios, and conflicting signals about its strategy. Players also note the inconsistency of its exclusivity policy: the company sometimes bets on its ecosystem approach, and sometimes releases games on competing platforms.
Layden also stated that a strong Xbox is important for the industry, but Microsoft's current actions raise more questions than trust.