At release, players discovered that Crimson Desert doesn't work at all on Intel Arc graphics cards. Later, the company said that it had been offering developers help for years, but they didn't respond.
Now users have noticed that the authors of Crimson Desert have published an announcement — work is underway to provide Intel Arc support:
We are currently working on ensuring compatibility and optimization for Intel Arc graphics cards so that Crimson Desert is also available for this system. We are preparing an update for stable and comfortable gameplay. We ask you to be patient until the corresponding update is released. We apologize for the misunderstanding caused by incorrect information in the Frequently Asked Questions, which indicated support for Intel Arc. Please consider this message as official and up-to-date information on this issue.
Crimson Desert developers did not specify how long it will take to prepare the update.