Nintendo has stopped providing service for the New Nintendo 2DS LL/XL from September 4, 2025, citing a shortage of spare parts. The decision extends to the entire New Nintendo 3DS family of portable consoles, effectively ending support for one of the company's most successful lines.
In an announcement via its support service, Nintendo stated that it could not continue repairs due to the lack of necessary parts. The New Nintendo 2DS XL, released in 2017, was the last update to the 3DS. The cessation of service confirms the end of official support for all models in the family.
The original Nintendo 2DS appeared in 2013 as a more affordable and durable alternative to the 3DS, aimed at younger players: 3D was removed, and a tablet design was introduced. In 2017, the New Nintendo 2DS XL retained the traditional clamshell design but with a 2D display.
Production of the 3DS ended in 2020, but repair services continued for several years. Now, systems like the 3DS, 3DS XL, 2DS, and their new versions are no longer accepted for official service.
The 3DS line left a significant legacy: as of June 30, 2025, 75.94 million consoles have been sold worldwide. During its lifetime, the platform received an extensive library of games, from Pokémon Sun and Moon to The Legend of Zelda: A Link Between Worlds, and became one of the last great portable solutions before Nintendo's focus on the hybrid Switch.
The cessation of repairs symbolizes the end of an era in Nintendo's hardware history. Owners will have to rely on third-party workshops or self-repair.
