Security was not provided at the proper level.
Recently, the community's attention has been drawn to TwitchCon. The reason was an incident with streamer-cosplayer Emiru (Emily-Beth Schunk).
A man approached Emiru, hugged her roughly, and tried to kiss her against her will. Emiru's hired guard intervened, pulling him away. Then he calmly walked away.
Twitch representatives announced that they had blocked the violator at the event and also revoked his access to the platform; he is prohibited from attending future offline events:
We immediately banned this person from returning to TwitchCon, and they are banned from participating in Twitch events indefinitely, both online and in person. We are coordinating with [Emiru]'s team, and in accordance with our standard protocols, we continue to cooperate with law enforcement in investigations.
Emiru herself spoke out soon after:
I'm obviously shaken by what happened, and it's not the first time I've experienced something like this, but honestly, I'm much more hurt and upset by how Twitch reacted to it during and after it happened. As I said, I don't understand at all how he was allowed to get to me. The guard in the video who reacts is my own security (although my favorite and regular guard was suspended for something at the last TwitchCon) was holding the stalker's hand to hand him over to the police). However, there were at least 3-4 other TwitchCon security personnel nearby who did not react in any way and allowed the man to leave, as you can see in the video - they don't even appear in the frame.
The girl refuted Twitch's statement that the man was dealt with "immediately":
Twitch's statement says he was immediately detained, but that's a blatant lie. He was allowed to leave the event, and I only found out he was detained hours after he attacked me, and it seemed to me that it only happened because my manager insisted on it, not because the TwitchCon staff present considered it a serious problem.
In the future, Emiru does not plan to participate in TwitchCon:
This is definitely my last Twitchcon, and I'm sad to say that [...], I think other content creators should seriously consider refusing to attend in the future. I didn't feel cared for or protected, even bringing my own security and staff. I can't imagine how people without such opportunities would feel.