Valve Error Leads to $250,000 Loss - Scammers Bypass Steam Guard, but Support Restores Collector's Assets in Counter-Strike 2
CS2 has long been more than just a competitive shooter; it's a rich market for virtual assets.
Recently, a well-known collector of virtual skins and stickers in Counter-Strike 2 became a victim of scammers.
The assets of the user under the nickname Hawkeye337 are estimated at approximately $250,000 (about 20 million rubles). The attackers managed to seize his account and demanded 1 BTC (Bitcoin ~ 7.7 million rubles).
In the end, the threat was carried out: very rare stickers were applied to a standard skin, which essentially destroyed all collectible value.
However, the story has a happy ending. Hawkeye337 soon reported a response from Valve support — they not only returned his account but also restored his assets:
Everything is back! Every sticker! God... I'm shaking. I have no words. I thank Valve and the community from the bottom of my heart for the reposts and help in returning my account!
Hawkeye337 рассказал that Steam support made a mistake, which allowed the attackers to gain access to his account bypassing all security systems, including Steam Guard. He published Valve's response:
The support specialist who processed the help request did not follow our process, resulting in your account being recovered by someone else. We apologize for this error.
