Valve Error Leads to $250,000 Loss — Scammers Bypass Steam Guard, but Support Restores Collector's Valuables in Counter-Strike 2

Valve Error Leads to $250,000 Loss — Scammers Bypass Steam Guard, but Support Restores Collector's Valuables in Counter-Strike 2

Новости 0 Источник: Valve
16 Nov 09:02

CS2 has long been more than just a competitive shooter; it's a rich market for virtual assets.

Recently, a well-known collector of virtual skins and stickers in Counter-Strike 2 became a victim of scammers.

The assets of the user under the nickname Hawkeye337 are estimated at approximately $250,000 (about 20 million rubles). The attackers managed to seize his account and demanded 1 BTC (bitcoin ~ 7.7 million rubles).

In the end, the threat was carried out: very rare stickers were applied to a standard skin, which essentially destroyed all the collectible value.

However, the story has a happy ending. Hawkeye337 soon reported a response from Valve support — they not only returned his account but also restored his assets:

Everything is back! Every sticker! God... I'm shaking. I have no words. I wholeheartedly thank Valve and the community for reposting and helping to get my account back!

Hawkeye337 рассказал that Steam support made a mistake, which allowed the attackers to gain access to his account bypassing all security systems, including Steam Guard. He published Valve's response:

The support specialist who handled the help request did not follow our process, resulting in your account being restored to someone else. We apologize for this error.
Boris Piletskiy
16 Nov 09:02
Источники: Пост на Reddit