Not all managers are attracted to the concept of a game-as-a-service.
The former head of PlayStation continues to give interviews, and recently, during a conversation with The Ringer, Shawn Layden spoke about games-as-a-service — he doesn't like this format.
The manager doesn't believe that such projects are "games"; for him, a "game" is when there is a story, a character, and a world:
For me, a game-as-a-service is not really a "game." It's a tool for engaging in repetitive actions.
In my understanding, a "game" — because of where I'm [from PlayStation] — means that I need three things. I need a story, a character, and a world. And Horizon, God of War, and Uncharted have all three of these things. If you're making a game-as-a-service, you only need repetitive actions that most people can grasp, the ability to communicate in this world with other like-minded people, and [evoke] the desire [of the player] to do it again, again, and again
Many creators of games-as-a-service found their formula for success 5-6 years ago, and Layden believes that it is now a mistake to expect that a new game-as-a-service will be guaranteed to earn a lot:
The road is littered with people wanting to defeat Fortnite and people trying to surpass Overwatch with different skins. If you're trying to get into this area because you have the illusion in your head that huge bags of money will be coming to you every day for the rest of your life, then for most, it won't happen.